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View Each Letter of the Alphabet in All Available Styles: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

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Return Policy

Return Policy

RETURN POLICY: We are happy to provide replacements for defective media shipped as mail-order products in the unlikely event that the installation media is damaged in shipment. Mail-order products that are unopened may be returned for exchange or refund within 30 days from date of purchase.

Downloaded products cannot be returned, but can be redownloaded using our Customer Service link.

Feedback or Questions about "Return Policy" (1)

A very dear friend of mine purchased Collection 7 for me at a recent show for my birthday. I have yet to open it and was wondering if it could be exchanged for a collection that I would like to have in my collection.

WholesaleMonograms.com Support answers:

Downloaded products cannot be returned.

For security, our download product links are active for 10 days after purchase. During that time your download order can be redownloaded using the link in the email our system sends with each purchase - Subject heading: Downloading Your Digital Product.

If you want to swap the unopened package for something else, you could choose one of our other pre-packaged Collctions, or exchange what you have for a Custom Collection - you choose any four styles.

Please send the product that you wish to exchange, along with a note explaining what you want to do to:

embroideryarts
17 Fourth Avenue
Nyack, NY 10960

--Posted April 23, 2006 01:14 PM

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